Cybersecurity

What is Identity and Access Management?

Quick answer

The policies and tools, known as IAM, that control who can access which systems and data, and what they are allowed to do.

Identity and Access Management, explained

Identity and access management covers the full lifecycle of digital identities: creating accounts for new staff or customers, verifying identity during login, granting the right permissions, reviewing access over time, and removing it when someone leaves or changes role. IAM applies to people and also to machines, such as services and AI agents that call APIs.

For example, when a new nurse joins a clinic, an IAM system can create accounts in the scheduling and health record systems with permissions suited to the role, require multi-factor authentication, and automatically revoke access when employment ends. Strong IAM is central to zero trust security, because identity becomes the main checkpoint for access. Common weaknesses include leftover accounts for former employees and users who gradually collect more permissions than they need.

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